New user model
This doc is about managing users on our New Relic One user model.
This doc explains how to find and use the user management UI and how to do some common user management tasks.
Requirements
The easiest way to see what your user management permissions are is to go to the user management UI and see what you have access to.
Some user management requirements and restrictions:
- This doc is about managing users on the New Relic One user model.
- Most user management capabilities require the Authentication domain manager role and some require the Organization manager role. For details, see Standard roles.
- To manage groups, roles, and access grants, Pro or Enterprise edition is required.
- A New Relic user is prohibited from sharing their login with other people. A New Relic user can have a maximum of either three concurrent active sessions, or three unique IP addresses in use at any given time.
- To avoid configuration conflicts, try to ensure that only one person in your organization is managing users at a time.
User management UI
For users on the New Relic One user model, to find your user management options: From the account dropdown, select Administration. There are two user management UI pages there:
- User management: Use this to add users, update user type, manage what groups a user is assigned, and approve user upgrade requests.
- Organization and access: Use this page to create and manage groups, roles, and access grants, and to set up SAML SSO and SCIM provisioning.
Want to see videos of the user management UI in action? See our user management videos.
Important
If you can't see these UI pages, it may be because you're on our original user model or because you don't have the required user management role.
Common user management tasks
Here are some example user management procedures:
Track changes
To see an audit log of changes to your account, including user management actions, you can query the NrAuditEvent
.