Update or disable conditions

To add more conditions to a policy: In the one.newrelic.com top nav, click Alerts & AI, click Alert policies, select a policy, then click Add a condition.

OR

To copy a condition from any policy and add it to another policy: In the one.newrelic.com top nav, click Alerts & AI, click Alert policies, select a policy, then click Copy.

To copy an existing condition, including its targets and thresholds, and add it to another policy for the selected account:

1. In the one.newrelic.com top nav, click Alerts & AI, click Alert policies, then select a policy.

2. From the policy's list of one or more Alert conditions, click Copy.

3. From the Copy alert condition list, search or scroll the list to select the policy where you want to add this condition.

4. Optional: Change the condition's name if necessary.

5. Select Save.

   By default, the copied condition will be added to the selected alert policy in a Disabled state. Follow standard procedures to add or copy additional conditions to the alert policy, and then Enable the condition as needed.

To change a policy condition: In the one.newrelic.com top nav, click Alerts & AI, click Alert policies, then select a policy. Then, from the list of Alert conditions for the selected policy:

• To change the condition's name, click Edit.
• To add, change, or remove targets (entities), select the name or number of targets for the condition, and then select Browse and select targets.
• To update the values for the required Critical (red) or optional Warning (yellow) thresholds, select the existing value.
• To update the condition's runbook URL, select the condition's Thresholds.

You can enable or disable any policy conditions, and the policy will continue to apply. To disable or re-enable a condition:

1. In the one.newrelic.com top nav, click Alerts & AI, click Alert policies, then select a policy. Then, from the list of Alert conditions select a condition).

2. Click the On/Off switch to toggle it.

   Tip

   For Infrastructure conditions, use the checkbox at the bottom of the condition edit screen, then save the condition.

   If you copy a condition, it is automatically saved in the new policy as disabled (Off), even if the condition was enabled (On) in the original policy.

If a policy has multiple conditions, you can delete any or all of them, and the remaining conditions for the policy will continue to apply. To turn a condition off but keep it with the policy, disable it. To delete one or more conditions:

1. In the one.newrelic.com top nav, click Alerts & AI, click Alert policies, then select a policy.

2. From the list of Alert conditions, select a condition, then click Delete.

   Tip

   If you don't see the delete button, your account admin may have disabled condition deletion for your organization.