Problem
After enabling log management capabilities in New Relic, no data appears in your Logs UI after about five minutes.
Solution
If no data appears after you send some log payloads and wait about five minutes, try the following:
Logs troubleshooting | Comments |
---|---|
Access to data | |
Compatibility | Make sure you've installed a compatible log forwarder. |
Status codes | Check the response status code being returned from the New Relic log collection endpoint. For example, you might see:
This error means that you're using an invalid security key. New Relic requires a license key to enable log shipping. An |
Errors | Run a query using the
|
Query | Try querying the
If no data appears in the query builder, then no data will appear in the Logs UI. For more information, see our documentation about data query options in New Relic. |
Other factors affecting access
Learn more about factors affecting your access to New Relic.