The American Institute of Certified Public Accountants (AICPA) Service Organization Controls (SOC) reports give assurance over control environments as they relate to the retrieval, storage, processing, and transfer of data. The reports cover IT General controls and controls around availability, confidentiality and security of customer data. The SOC 2 reports cover controls around security, availability, and confidentiality of customer data. Additional information can be found at the AICPA's Report.
Applicable document by service
Caution
Not all New Relic One services are in compliance with this program. For non-compliant services, please see the section of services not in scope.
The following applies to the New Relic One platform:
Document | Last updated | Infrastructure | Services |
|---|---|---|---|
SOC 2 Type 2 | 2021-AUG-20 | AWS & First Party | New Relic One Platform |
SOC 2 Type 2 | 2022-JAN-17 | GCP | Pixie: Community Cloud for Pixie |
Services not in scope
The following services are not SOC 2 certified:
Last Updated | Infrastructure | Services |
|---|---|---|
N/A | GCP | AI Ops - Incident Intelligence |
N/A | GCP | Log Patterns |
N/A | N/A | Cloud integrations (AWS, Azure, and GCP) |
N/A | AWS | CodeStream |
N/A | AWS | Network performance monitoring |
N/A | GCP | Pixie: Auto-telemetry with Pixie |
N/A | AWS and GCP | ML Ops |