Access to synthetic monitoring features varies whether a user is on the newer New Relic One user model or our original user model.
For an explanation of user models, see User models.
Users on original user model
Use of the synthetic monitoring UI requires a user type of full platform user user type.
Access can also vary depending on whether you have default roles or custom roles:
Default access
Admins have full access to all synthetic monitoring features on an account.
Users have access to all synthetic monitoring features except secure credentials and the ability to delete monitors, monitor downtime, and private locations.
Restricted Users on accounts with original product-based pricing have view-only access to all synthetic monitoring features except:
- Secure credentials
- Private locations (although they can query a limited amount of data via NRQL)
This means that users with this role do not have access to all create, edit, and delete capabilities for synthetic monitoring features (as well as view capability for secure credentials) until they are given a role with the appropriate capabilities.
Custom access
To get started, follow standard procedures to create a custom role. You can add View and Edit capabilities to any role for the following:
Users on New Relic One user model
Use of the synthetic monitoring UI requires a user type of full platform user user type. For information on roles and capabilities, see Capabilities.